Terms and Conditions

By accessing or using the CoffeePass platform, website, or any associated services provided by Coffeepass (Pty) Ltd (“CoffeePass”, “we”, “us”, or “our”), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you may not use our services.

These terms apply to all users of the CoffeePass platform, including members, partner café representatives, and visitors to mycoffeepass.app.

CoffeePass is a premium coffee membership platform that connects members with participating café partners. The platform provides membership management, café discovery, and redemption functionality through a digital product experience.

We reserve the right to modify, suspend, or discontinue any aspect of the service at any time, with reasonable notice where practicable.

CoffeePass membership is offered on a subscription basis. By subscribing, you authorise us to charge the applicable subscription fee to your nominated payment method on a recurring basis.

• —Membership benefits are personal and non-transferable
• —Redemptions are subject to partner café availability and terms
• —We reserve the right to adjust pricing with reasonable advance notice
• —Cancellations take effect at the end of the current billing period

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorised use of your account at support@mycoffeepass.app.

You must provide accurate and complete information when creating your account and keep this information up to date.

You agree not to use the CoffeePass platform to:

• —Violate any applicable laws or regulations
• —Attempt to circumvent or abuse the membership or redemption system
• —Share account access or redemption benefits with unauthorised third parties
• —Engage in conduct that disrupts or damages the platform or the experience of other members or partner cafés
• —Use the platform in any way not expressly authorised by these Terms

All content, branding, design, and intellectual property on the CoffeePass platform and website is owned by or licensed to Coffeepass (Pty) Ltd. Nothing in these Terms grants you any rights to use our intellectual property without our express written permission.

To the fullest extent permitted by applicable law, CoffeePass shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform or services.

Our total liability for any claim arising from or related to these Terms or the services shall not exceed the total amount paid by you to CoffeePass in the three months preceding the claim.

You agree to indemnify and hold CoffeePass, its affiliates, officers, employees, and agents harmless from any claims, damages, losses, liabilities, costs, and expenses arising from your use of the platform, your violation of these Terms, or your infringement of any third-party rights.

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these Terms or your use of the CoffeePass platform shall be subject to the exclusive jurisdiction of the courts of South Africa.

We may update these Terms from time to time. We will notify you of material changes by updating the “Last updated” date and, where appropriate, by direct communication. Your continued use of CoffeePass after changes become effective constitutes acceptance of the revised Terms.

If you have any questions about these Terms, please contact us at:

Coffeepass (Pty) Ltd
hello@mycoffeepass.app